Disinformation and Civic Tech Research

Code for All Playbook: “”The Disinformation and Civic Tech Playbook is a tool for people who are interested in understanding how civic tech can help confront disinformation. This guide will help you successfully advocate for, and implement disinfo-fighting tools, programs, and campaigns from partners around the world.

In order to effectively fight misinformation at a societal scale, three stages of work must be completed in sequential order:

  1. Monitor or research media environment (traditional, social, and/or messaging apps) for misinformation
  2. Verify and/or debunk
  3. Reach people with the truth and counter-message falsehoods

These stages ascend from least impactful to most impactful activity.

Researching misinformation in the media environment has no effect whatsoever on its own. Verifying and debunking falsehoods have limited utility unless stage three is also achieved: successfully reaching communities with true information in a way that gets through to them, and effectively counter-messaging the misinformation that spreads so easily.

Unfortunately, the distribution of misinformation management projects to date seems to be the exact inverse of these stages. There has been an enormous amount of work to passively monitor and research media environments for misinformation. There is also a large amount of energy and resources dedicated to verifying and debunking misinformation through traditional fact-checking approaches. Whether because it’s the hardest one to solve or just third in the consecutive sequence, relatively few misinformation management projects have made it to the final stage of genuinely getting through to people and experimenting with effective counter-messaging and counter-engagement (see The Sentinel Project interview for further discussion)…(More)”.

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